WHAT IS OUR RETURN POLICY?
~ EXCHANGES ONLY ~
Please keep in mind that each piece is handmade and might take a few days to complete your order. It is just little old me sewing, tagging, and bagging each piece. With love, obviously!
If you are not satisfied with your order, items may only be exchanged within 30 days with receipt. Before exchanging, please contact us first with your order information.
Exchanged items must be in the same condition as when they were sent to you. We do not accept items that have been damaged by the client.
Please return your order with an insured trackable courier and retain your receipt. Vaalbara Designs is not held responsible for items damaged or lost in transit. Please include a note with your name and invoice number and once we receive your return, you will be notified.
We cannot refund shipping charges.
Ship All Exchanges to:
238 Bicknell Ave. Ste D.
Santa Monica, CA. 90405